Free Shipping for all orders made through online with www.zebustore.com and all prices are in Indian Rupees inclusive of VAT. Please note that we do not sell/ship our products outside India. After your order & payment confirmation, we will ship your products within next 48 hours. We are using reputed courier companies to deliver the goods to all parts of India, and If your address is not coming under their service area, we will send the goods through INDIA POST as registered post with acknowledgement/speed post. If you give us an incorrect delivery address/contact numbers and a parcel is returned to us or undelivered because of that incorrect address we reserve the right to charge additional postage to cover the re-sending of your parcel to the correct address.
Normally you will get your order within 5 working days from our dispatch date. In some cases it may take longer to receive the shipment depending on your location and accessibility.
While there is no option for a customer to cancel the order on their own, you can send e-mail to firstname.lastname@example.org as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount within the reasonable time as per payment gate way's refund procedure.
We reserve the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
You are requested to place orders on seeing the various sizes which fits you perfectly in order to avoid exchange/Returns. We are sure our customers understand and consider the policy guidelines.
As we are shipping the correct products to you as per your order, we are not accepting any returns.
Damaged, defective or incorrect items
Please note that we will ship exact products to you as you ordered. If any products found damaged/defective or incorrect sizes, you can return the same within 5 days from the date of you received goods with our original packing and we will send you exact product. We check all items returned to us and if we cannot find a fault, we reserve the right to re-charge you for the item(s) and to recover any costs incurred in recovering it from you.
Returned products must be unused and unwashed, and returned with our original packaging.
At present, we do not have refund policy and in that circumferences, we will issue Credit Slips ,and you can use it on your next purchase.